Internal Account Manager

Job Summary

To maintain and continue the growth and development of First Distributions Sales and Account management.

Key Responsibilities

Internal Account Management performance function.

• Selling Hardware into the FD DC MSP Reseller Database; along with Dell CSG products and various other silos
• Assist and contribute to the External AM by driving revenue targets through a targeted set of partners.
• Business development and sales, Dell CSG and ISG partners.
• Driving reseller business and marketing strategy to enable the expansion of the FD CSG portfolio within existing and new targeted accounts.
• Understand reseller strategy, programs, and complete portfolio of products.
• Sales Certifications to be current on all brands and maintained.
• Bi-weekly Business Review Session with AM, Brand, and Presales (FD).
• Weekly Pipeline Status of projected deals and probability of deal status. Report on opportunity details to the Sales manager on a regular basis.
• (biweekly) showing deal progression and pipeline creation using the Customer Relationship Management system. Discuss KPI and Target tracking weekly.
• Track and forecast, Partner Activities and status of activities achieved. Feedback on Brand performance and measure success, to be discussed in weekly meetings with the Sales manager.
• Engage and communicate Brand updates to Resellers.
• Attend bi-weekly Brand Discussions, planning, pipeline, and update sessions with the Brand team.
• Build and manage relationships with Key Resellers and FD Brand and Pre-sales teams.
• Attend Vendor Conferences.
• Demonstrate sales growth.
• Ensure that sales targets are achieved and report any deviations with detailed reasoning.

Marketing Management

• Encourage reseller awareness and attendance of all FD events and initiatives.

People Management

• Managing the reseller’s expectations by engaging with operations, Brand, and Pre-sales teams to support all Reseller requests.
• Attend training provided by Vendors to become totally self-sufficient in the sales of products.

Internal training associated with competencies:

• During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements

• Matric
• 1-3 years of internal sales or internal account management experience within the ICT Distribution industry.

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent time management skills

Ability to meet Job Requirements:

• Fluent in English
• Own reliable transport and a valid driver’s license.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role