Sales Administration Manager

Job Summary

An established company based in Diep River, Cape Town, is looking for an experienced, organised and customer-focused Sales Administration Manager to oversee sales administration, order management and key customer accounts. This is an excellent opportunity for a confident professional with strong leadership and communication skills to take ownership of a busy administrative function.

Key Responsibilities

• Oversee daily sales administration and order processing.
• Manage key customer accounts, pricing and made-to-order requirements.
• Liaise with customers regarding orders, product availability, delivery dates and shortages.
• Compile exception reports, track recovery dates and liaise with Demand Planners.
• Manage back orders, bookings, re-bookings and system order errors.
• Onboard new customers, assist with order capturing and maintain export PO schedules.
• Keep customer forecasts updated and coordinate QC samples and ad hoc requests.
• Support the operations team with administrative queries and ensure efficient day-to-day processes.

Requirements

• Previous experience in sales administration, order management or a similar role.
• Strong administrative, organisational and communication skills.
• Excellent customer service and client-facing experience.
• Proven leadership abilities
• Proficiency in Microsoft Excel
• A proactive, detail-oriented individual who can take ownership

Remuneration & Benefits

Contact Hire Resolve for your next career-changing move. Our client offers a highly competitive salary based on experience.

Apply for this role today, contact Courtney at Hire Resolve or on LinkedIn.

Visit hireresolve.us or email your CV to: logistics@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.