Shop Assistant / Cashier - Clicks Montagu Village

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Shop Assistant / Cashier - Clicks Montagu Village

Listing reference: click_027698

Listing status: Online

Apply by: 29 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner. • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. • To ensure the safe handling of cash at all times. • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations • Retail/FMCG background and understanding of merchandising and promotions principles • Understanding of stock management procedures • Knowledge of customer service excellence

Skills

• Planning and organising skills • Problem-solving skills • Strong customer orientation • Good communication skills • Computer literacy • Numeracy skills

Competencies

Essential:

• Relating and networking • Following instructions and procedures • Delivering Results and Meeting Customer Expectations Desirable:

• Working with people • Persuading and Influencing • Planning and Organising • Coping with Pressures and Setbacks

Minimum requirements

Experience:• Desirable: experience in a customer facing role within a retail/FMCG store operations environment Education:• Essential: Grade 12 • Desirable: Maths 50% and English 50% at Grade 12 level

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