Superintendent Technical Specialist ICT B and R

Superintendent Technical Specialist ICT B and R

Requisition Number: SGL 0074123

Reference: SGL AD0017928

Type of employment: Permanent

Location: Group Services Finance and Integrated Services

Function: ICT

Job Grading: D-Lower

External,LinkedIn

Vacancy: Superintendent Technical Specialist ICT B and R

Group Shaft Name: A Serv FI Unit Group ICT Reference: SGL AD0017928

End Date: 01 Nov 2026 Job Grading: D-Lower

Type of employment: Permanent No of positions: 1

Your manager should be aware of and support your application.

Pre-screening and psychometric evaluation may form part of the selection process. Short listed candidates will be requested to attend a panel interview. Applicants who receive no response to their applications within 14 days may consider their application for the position to be unsuccessful.

Sibanye-Stillwater is committed to the achievement and maintenance of diversity and equity in employment.

Sibanye-Stillwater is an equal opportunity, affirmative action employer. Preference will be given to suitably qualified candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Group, in line with the Company’s Employment Equity Plan. Reasonable accommodations will be made to enable suitably qualified persons with disabilities equal access to employment/temporary employment/training as set out in the Sibanye-Stillwater Disability Policy.

Minimum Required Qualification:

• Have NQF 6 (Diploma or Advanced Certificate) and/or any, or a Combination of the following: Current or relevant Commvault certification applicable to administration, implementation or support of the enterprise backup and recovery platform.

The Appointee should:

• Have at least 5 years’ experience in enterprise backup and recovery within a complex ICT environment.

• Have practical experience administering and supporting a Commvault backup and recovery solution, including policy configuration, job monitoring, troubleshooting, restores, reporting, upgrades, new deployments and capacity management.

• Have experience in protecting physical servers, virtual machines, databases, applications and file systems across on-premises and, where applicable, cloud environments.

• Have a valid driver’s license (if applicable).

• Have a clear credit record.

• Have a clear security screening record.

• Be medically fit to work in the specific business area.

Advantageous Qualifications:

• Relevant certifications in Microsoft Windows Server, Linux, VMware, Hyper-V, Nutanix, Microsoft Azure, storage or cloud technologies

• IT service management, information security, disaster recovery or business continuity certification

Additional Requirements:

• Have a valid SA driver's license with own transport

• Be willing to travel if and when required

• Demonstrate excellent verbal and written English communication

skills

• Pay attention to detail, and have a meticulous and well-organized work method

• Display strong analytical, problem solving and presentation abilities

• Have unquestionable integrity and work ethic

Key Responsibilities

• Administer, configure, monitor, maintain and optimise Commvault as the Group ICT primary enterprise backup and recovery platform.

• Ensure scheduled backups complete successfully and that systems and data are protected in accordance with approved backup policies, schedules, retention requirements and recovery objectives.

• Monitor Commvault jobs, alerts, storage consumption, deduplication, media agents, CommServe services, libraries and protected workloads

• Perform and coordinate file, application, database, virtual machine and system-level recoveries, validating recoverability and maintaining clear evidence of restore outcomes as per audit requirements.

• Plan and execute regular restore tests and disaster recovery exercises to confirm that systems and data can be recovered reliably.

• Maintain backup copies across approved storage tiers and locations, including off-site or isolated copies where implemented, to support resilience and cyber-recovery requirements.

• Manage Commvault upgrades, service packs, configuration changes, capacity requirements, licensing and lifecycle activities through approved change-control processes.

• Integrate new servers, databases, applications, virtual platforms and cloud workloads into the backup environment.

• Maintain backup policies, retention rules, schedules and security controls in line with business, legal, audit and operational requirements.

• Analyse backup and recovery trends, recurring failures, capacity growth and operational risks, and implement corrective and preventative improvements.

• Produce operational, compliance, capacity and recoverability reports for ICT management, audit and relevant business stakeholders.

• Maintain accurate architecture diagrams, configuration records, recovery procedures, support documentation and operational runbooks.

• Coordinate with infrastructure, database, application, security and network teams to resolve backup dependencies and recovery issues.

• Manage and coordinate with Commvault support if and when required to ensure critical solution issues are resolved as soon as possible.

• Research and recommend improvements to backup, recovery, data protection, ransomware resilience and disaster recovery capabilities.

• Provide technical guidance and knowledge transfer to ICT team members as required.

• Ensure all production changes to the backup and recovery environment are logged, assessed, tested and approved through the Change Advisory Board (CAB) process.

• Ensure backup and recovery activities comply with SOX, Internal Audit, information security, data retention and applicable governance controls.

• Review daily Commvault operational reports and resolve or escalate failed, delayed or incomplete backup jobs.

• Manage incidents, service requests and problems within approved service levels, with clear root-cause analysis and corrective actions for recurring failures.

• Apply least-privilege access, segregation of duties, credential protection and approved security controls to the Commvault environment.

• Support audit requests by providing accurate backup, retention, restores, access and change evidence.

• Troubleshoot connectivity, name resolution, firewall, storage, operating system, application and database dependencies affecting backup or recovery operations.

• Maintain vendor support relationships and use escalation channels effectively for complex incidents and product defects.

• Participate in an after-hours standby or escalation function where required to support critical backup failures and urgent recoveries.

• Keep current with Commvault product developments, security advisories, platform dependencies and enterprise data-protection practices.

• Demonstrate strong analytical, documentation, communication and problem-solving skills, with a meticulous and organised work method.

• Be a team player, but show resourcefulness and leadership abilities in producing deadline-driven results

HR Contact Person: Tsidi Mokgwabone

HR Contact's contact number: 0112789750

Recruitment Person: Robyn Templeton

NB: Kindly note that the operation's HR personnel will assist internal applicants, should the need arise.

Advertised: 22 Oct 2026 South African Standard Time

End Date: 01 Nov 2026 South African Standard Time