Trainer - Midrand (JHB) - Pipeline

Job Summary

The Trainer II designs and delivers comprehensive training programs, assesses training needs, and evaluates the effectiveness of training initiatives. They work independently and may lead small training projects.

Key Responsibilities

• Plan and manage monthly learner intakes with the Skills Development Team, training calendars and resource readiness.
• Develop, maintain and quality-check training materials, standard operating procedures (SOPs), quick-reference guides and practical training scenarios.
• Create and coordinate training data, user profiles, roles and permissions, for the dedicated Warehouse Management Order System (WMOS) training environment.
• Manage logistics and training resources.
• Deliver classroom and system practical training for all DC processes
• Collaborate with subject matter experts to enhance training content.
• Conduct observation-based competency assessments, record outcomes, provide coaching and sign learners off as competent or not yet competent.
• Evaluate training effectiveness and make improvements.
• Maintain attendance records, learner records, assessment evidence, asset-control records and regular programme reporting.
• Coordinate learner handover and supervised placement with the relevant Distribution Centre operations teams.
• Support Logistics BOP and SOP training, system implementations and operational-readiness activities.

Requirements

• Bachelor's Degree in Human Resources, Education, Business, or a related field

Experience:

• 3 years of relevant experience in training delivery and design
• Experience in designing User guides and Standard Operating Procedures
• Proficiency in instructional design and adult learning principles
• Integral understanding and experience in Logistics Supply Chain and Distribution Centre Operations will be advantageous
• 3 – 5 years Warehouse Management Systems (Manhattan) will be preferable

Skills:

• Analyse Alternative & Recommend Solutions
• Planning & Organising
• Learning Solutions Development
• Organisational Design & Development
• Project Management
• Review & Reporting

Behaviours:

• Business Insight
• Communicates Effectively
• Ensures Accountability
• Instills Trust
• Manages Complexity
• Optimises Work Processes
• Plans and Aligns
• Tech Savvy

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Remuneration & Benefits

TFG Logistics is the engine room of one of South Africa's most iconic retail groups — moving product across 4,000 stores, dozens of brands and a booming e-commerce business every day. We're not a cost centre; we protect margin, win customers and turn supply chain into competitive advantage. With new mega-distribution centres, a world-class warehouse platform and an AI-augmented, data-driven way of working, we bring together engineers, analysts, transport and process specialists, drivers and warehouse teams to solve real problems at scale. If you want to build something new — and see your work reach customers within days — this is where you belong.