Controller

Core Job Purpose

Responsible for ensuring the effective monitoring of the CCTV program, promptly identifying and responding to security incidents, and maintaining a secure environment. The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions.

Key Accountabilities

1. Emergency Response:

• Contact emergency or relevant emergency providers as needed.

• Coordinate with security personnel and emergency responders during incidents.

2. High-Profile Client Protection

3. Incident Response:

• Respond promptly to security incidents by reacting to the situation and taking appropriate action.

• Coordinate with security personnel and responders to address potential threats or breaches.

• Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities.

4. System Maintenance:

• Conduct regular checks on surveillance equipment, alarm systems, and vehicle monitoring systems to ensure proper functionality.

• Report any malfunctions, faults, or irregularities to the designated technical support team and control room manager.

5. Documentation:

• Maintain accurate records of surveillance activities, incidents, and responses.

• Generate detailed reports for management, summarizing daily activities and incidents.

6. Surveillance Monitoring

• Operate and monitor CCTV systems, including Exocortex & Axis to ensure the continuous observation of designated areas.

• Detect and analyze suspicious activities or security breaches through surveillance cameras.

• Provide specialized monitoring and protection for high profile residents.

Minimum requirements:

• Grade 12

• Psira B Grade – registered and up to date

• Driver’s license

• CCTV Control Room certification OR at least 2 years working experience in control room

• Good communication skills in English and Afrikaans

• Presentable and neat

• Ability to problem solve.

• Good interpersonal skills.

• Computer literate with Office and Excel.

• Must reside in Stellenbosch, Eersteriver, Mitchell’s Plain or Bellville to be eligible for staff environment transport.

Remuneration package to be discussed.