Administrator

JobDescription

PRIMARY RESPONSIBILITIES

Perform administrative duties to provide assistance to SGS Agri Food Laboratory management and technical staff and customers.

SPECIFIC RESPONSIBILITIES

General

• Ensure adherence to Standard Operating procedures

• Ensure adherence to company Code of Ethics

• Ensure all duties are performed in accordance with accepted service delivery standards

• Maintain quality, efficiency and confidentiality services

• Liaise with and assist Administrator

• Perform any other reasonable tasks as assigned by direct line manager Administration (any of the following as assigned and trained)

• Liaison with customers via telephone or email.

• Ensure all messages are conveyed to relevant staff.

• Assist with sample registration

• Maintain hard copy Sample Register Sample handling and distribution of results (any of the following as assigned and trained)

• Ensure prompt and efficient handling of samples as trained and per applicable procedure

• Attend to operational matters related to work in progress at sample reception and new instructions received from customers / Operations manager.

• Typing of test reports, emailing of results to customers, manual and electronic filing of job and/or test reports. Quality & Health & Safety System

• Adhere to all quality and safety requirements of the SGS management system.

• Actively participate in safety related activities.

• Always wear appropriate protective clothing.

• Adhere to all relevant HSE procedures and protocols.

• Keep workplace and equipment neat and tidy.

• Report deviations and communicate instructions to improve and maintain the quality system

Qualifications

Education

• Grade 12

• Computer literacy in Word, Excel, Outlook

Experience

Administrative experience will be an advantage.

AdditionalInformation

Competencies

• Attention to detail

• To operate pro-actively

• Good interpersonal skills towards colleagues, customers and suppliers.