STORE MANAGER

JUMBO the Clothing Co., has an exciting opportunity for a Store Manager at our store in Port Alfred. We have one (1) vacancy to fill.

PURPOSE: The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store.

KEY RESPONSIBILITIES

Asset Management • Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained. • Co-ordination of maintenance and repair services • Protect and secure all company assets in the store

Stock Control • Responsible for all stock and will be held accountable for all overages and shortages • Prepare requisitions to replenish stock • Identify and report on slow selling items • Conduct stock takes and manage shrinkage within company requirements.

Merchandising • Manage the quality and quantity aspects of the merchandise assortments. • Co-ordinate the layout of shelves and merchandise of seasonal and sale displays. • Identify new ways of promoting merchandise. • Ensure required housekeeping standards are always maintained.

Marketing and Sales • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited. • Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements. • Actively participate in promotions • Stay up to date with current advertising trends. • Provide sales leadership to staff. • Stay current with products, marketing, and pricing of area retailers with similar products. • Achieve and exceed store sales targets. • Organizing special promotions sales and events • Initiating changes/improvement suggestions Administration and Cash • Ensure that the standard of administration and procedures in store are met • Ensure that the responsible persons are following proper procedures when handling all store cash. • Check and verify these documents daily. • Manage controllable expenses as this directly affects the profitability of the branch. • Reporting daily figures to Area Manager

Security / Risk • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to • Monitor security staff and make sure that they are alert and performing their duties to the maximum • Ensuring that Health & Safety standards are met • Attend to alarm call outs

Customer Services • Train staff in customer service • Assist customers with enquiries and complaints • Apply Customer Service principles in a friendly and enthusiastic manner daily • Continuously satisfy customer needs and attract clientele

People Management • Assign employees to specific duties, by way of their job description, tasking plans and goals • Encourage, assist, and train employees to become a motivated workforce driving sales • Manage performance and development of staff • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary • Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes • Manage time and attendance of staff • Conduct staff meetings

MINIMUM REQUIREMENTS

• (You must be able to answer “YES” to all requirements listed below) • Matric Certificate.

• NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.

• Valid Driver’s License – Code 8 unendorsed • 2-5 years in relevant Sales/retail/operations environment as an • Assistant Manager/ Manager

COMPETENCIES

• Analytical Thinking • Coaching & Developing Others • Customer Insight & Focus • Decision making • Performance focus • Problem Solving • Team Leadership UNDERTAKING • Criminal / Credit Check • Qualification verification • Computer and Psychometric assessments where required • First Aid / Firefighting training